It’s a real thing: many customers are so won over by Augury’s technology they end up working for the company. What’s going on? In the second part of a series, we hear from convert Clifton Green, now Augury’s Manager of Implementation, about why he crossed over to the Augury side. “I went from being detractor to promoter to joining the team.”
In 2017, I was working at a large manufacturer. I was originally brought in to modernize their maintenance side – to basically help them get out of the 1980s. I first began at one of their key plants but it quickly turned into covering the company’s whole reliability network.
At one point, I was tasked with finding a predictive maintenance solution along with two other guys, a Senior VP and a Senior Director, with me being the only guy with any vibration analysis experience. In the end, we talked to about 13 different companies, and I was convinced we had seen every solution on the market.
Wildly Unbelievable
But then Augury showed up. I found the sales pitch wildly unbelievable. It was like a fever dream that came to life – something we could only have wished existed. After we gave the sales guy some data around some of our key values like run-time and downtime hours, he came back with an incredible return-on-investment number. I phoned the Senior VP and told him that I thought this sales guy was full of horse doo-doo – that he was just throwing numbers at us so we’d buy it. I assumed if this really existed, I would have already known about it. Later, they sent another out to my office to convince me it was feasible. And the rest is history.
Okay, I’m Now A Believer
We did three pilot sites with the plan of rolling it out after a year if these were successful. But after two months, we just decided not to waste time and put it everywhere. It changed everything: we could plan everything instead of just fighting fires as they came up.
And a couple of months after that, when I already had one foot out of the door of this company, I called this other guy to say, “If Augury is hiring let me know, because I need to work there.” And the rest is even more history.
